Date of Award


Document Type


Degree Name

Master of Public Health (MPH)


Public Health

First Advisor

Brenda Joly


Quality Improvement, Behavioral Health, Health Homes, Serious Mental Illness, Muskie School of Public Service


This capstone project developed quality improvement tools to be used by community mental health agencies participating in the Maine Behavioral Health Homes Initiative. Providing technical assistance, analysis of feedback, and developing recommendations were the foundation of this project with a central tenet to enhance the existing Quality Improvement Project Template created by MaineCare, Maine’s Medicaid Office. These recommendations suggest the Quality Improvement Project Template may be improved by providing an additional fillable quality improvement process outline, providing a list of example projects and focus areas for quality improvement projects, and providing tools to assist in implementation of quality improvement projects. These recommendations, if implemented, might improve the capacity of Maine Behavioral Health Homes through implementation of QI projects resulting in reducing avoidable emergency department utilization, avoidable hospitalizations, and the over-utilization of healthcare services.



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