Document Type


Publication Date



LTSS, Long Term Support & Services, Maine, Care - Home & Community Settings, Disability and Aging, Cutler Institute, USM Aging Initiative, Policy, Health and Wellness


Direct service workers play a central role in the quality of the long-term services and supports provided to older people and people with disabilities in home and community settings. Nationally, and at the state level, there is a critical need for more information about this workforce in order to inform workforce policy and measure improvements in workforce quality and stability over time. Maine was one of seven states to administer baseline surveys under a grant funded by the U.S. Centers for Medicare and Medicaid Service. Survey questions focused on workforce volume, stability, and compensation, as well as, cultural competence, workforce challenges, workforce training and worker qualifications.

This Chartbook provides the results of two direct service workforce surveys conducted in the summer of 2012: one for Personal Attendants who work for adults with disabilities and families in participant-directed programs; and the second for Provider Organizations serving adults with intellectual disabilities and older adults with disabilities.


This document was prepared by the Muskie School of Public Service at the University of Southern maine for the maine Department of Health & Human Services

Funding Organization

Funding for this document is through cooperative agreement #CA-CO-11- 228 between the State of Maine, Department of Health and Human Services and the University of Southern Maine. The cooperative agreement was funded under Grant CFDA 93.779 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services.



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