Cutler, Disabilty and Aging
The HCBS Work Book is a technical assistance guide to assist state agencies with their HCBS quality improvement efforts. It provides step-by-step guidance on how to conduct quality improvement projects within the HCBS waiver program, and illustrates the principles of quality improvement in an easy to use format. The Work Book was developed for CMS by the Muskie School of Public Service at the University of Southern Maine.
Booth, Maureen MRP, MA and Fralich, Julie T. MBA, "Work Book: Improving the Quality of Home and Community-based Services and Supports" (2003). Disability & Aging. 103.