Date of Award
Public Policy and Management
Professor Bruce Clary
Public Sector Management Police Agencies work environment, Muskie School of Public Service
Administrators of both public and private sector firms are charged with the effective management of their respective agencies. Effective management includes not only striving to fulfil the goals of the organization toward the external client, it includes proper management of employees, a vital resource to any organization. Likewise, police administrators are bound by duty to not only uphold the laws within their jurisdiction, they are also responsible for maintaining a desirable work environment for their employees. Because a police agency's effectiveness is largely based on the combined total of the knowledge, skill and abilities of all its individual officers, employee satisfaction, also termed morale, is a crucial component.
Roth, Thomas J., "Measuring Morale in a Municipal Law Enforcement Agency: A Multidimensional Approach" (2002). Muskie School Capstones. 5.