Files
Access Full Text or Media (213 KB)
Document Type
Book
Description
This guide outlines a framework for implementing quality assurance programs for child welfare services. The components are based on federal requirements, national standards, and child welfare research. Five steps are described: select outcomes and standards, integrate quality assurance goals and procedures throughout the agency, collect data about outcomes, analyze data, and improve systems as indicated by evaluation findings. Specific topics include the role of the quality assurance system in the Child and Family Services Review process, communication of quality assurance practices, and staff participation in analysis. The manual describes each step of the quality assurance system and reviews the tasks.
Publication Date
3-2002
Publisher
National Child Welfare Resource Center for Organizational Improvement, Edmund S. Muskie School of Public Service, University of Southern Maine
City
Portland, Maine
Keywords
Child welfare
Disciplines
Public Affairs, Public Policy and Public Administration | Public Policy | Social Welfare
Recommended Citation
O'Brien, Mary, and Peter Watson. A Framework for Quality Assurance in Child Welfare. National Child Welfare Resource Center for Organizational Improvement, Edmund S. Muskie School of Public Service, University of Southern Maine, 2002.
