This report was prepared by Kimberly Irvin Snow, Nadine Edris, and Janice Daley of the University of Southern Maine's Muskie School of Public Service and submitted to the Maine Department of Health and Human Service, Office of Substance Abuse and Mental Health Services. Results of this report were also presented in a webinar on November 21, 2014.
The authors investigated the training and certification processes used by other states for their mental health case management workforce. Ten states were selected for indepth comparative review because they provide a certification process for case managers, provide case management services similar to those of Maine, or require case managers to meet competency or training/education requirements.
Snow KI, Edris N, Daley J. A Review of Mental Health Rehabilitation Technician Qualifications and Training Procedures: Maine and Ten Comparison States. Portland, ME: University of Southern Maine, Muskie School of Public Service; June, 2014.